QMS and Lean Six Sigma Solutions for Healthcare Organizations

MedCare MSO offers customized healthcare quality management and lean six sigma solutions to healthcare organizations of all sizes. Since 2012, our services have helped thousands of practices improve revenue growth, lower costs, and enhance patient satisfaction.

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Our Key Performance Indicators

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Improvement in Clinical Outcomes

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Reduction in Operational Costs

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Achieve Precision and Efficiency in Your Operations

Refine workflows, reduce costs, and enhance care with tailored QMS and Lean Six Sigma solutions.

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Core Components of Our Quality Management in Healthcare

Our healthcare quality management establishes structured processes that ensure consistent delivery of high-quality care and error reduction across day-to-day operations. These are the core components of our approach:

Quality Planning

Goal Setting: Establishing quality goals that align with both patient outcomes and organizational objectives.
Standard Operating Procedures (SOPs): Creating consistent protocols for processes like patient intake, treatment, discharge, and follow-up care to maintain high-quality standards across the board.
Role Assignments: Clearly defining roles and responsibilities for the healthcare team, ensuring that everyone, from administrators to clinicians, follows healthcare quality management protocols.

Data Collection, Analysis, and Reporting

Key Performance Indicators (KPIs): Tracking important metrics like DPO, DPMO, Quality Rate, and Z score to measure performance and identify areas for improvement.
Process Capability: Analyzing process capability to assess risks and evaluate how well processes are controlled.
Benchmarking: Comparing your organization’s performance against industry standards to identify opportunities for improvement.
Root Cause Analysis (RCA): Using RCA to dig into adverse events, understand their root causes, and take corrective actions to prevent them from happening again.

Corrective and Preventive Actions (CAPA)

Incident Reporting

Setting up an easy-to-use system for reporting errors and near misses, which encourages transparency and accountability across the team.

Corrective Action Plans

Creating clear action plans to fix identified problems and eliminate the root causes of issues that keep coming up.

Preventive Measures

Regularly reviewing processes and putting in place proactive steps to ensure problems don’t happen again.

Continuous Improvement (CI)

PDCA Cycle (Plan-Do-Check-Act): Following the PDCA model to evaluate how processes are working, apply quality control in healthcare, track the results, and adjust as needed.
Lean and Six Sigma Methodologies: We use Lean to cut down on waste and Six Sigma to improve processes. This helps enhance the quality of care for patients.
Staff Training and Development: Offering ongoing training to keep healthcare staff up to date on QMS standards and practices, ensuring everyone’s skills and knowledge stay sharp.

Visual Representation of Our Quality Health Management Process

Identify Defect Causes

Monitor Performance

Improve Continuously

Set Quality
Standards

Eliminate Defect Causes

Evaluate
Performance

Set Quality
Standards

Identify Defect Causes

Eliminate Defect Causes

Monitor Performance

Evaluate
Performance

Improve Continuously

Here’s How MedCare MSO Implements Lean and Six Sigma in Healthcare

Our approach combines expertise, customized solutions, and a clear strategy to make sure Lean and Six Sigma in healthcare organizations are effective:

Assessment and Planning

We review your billing processes to find issues and bottlenecks. Using Value Stream Mapping (VSM), we visualize workflows and pinpoint inefficiencies, setting clear goals for Lean and Six Sigma improvements.

Customized Solutions

We customize our Lean and Six Sigma services to your billing challenges. Whether reducing claim processing time, improving payment cycles, or lowering denial rates, our solutions meet your goals.

Data-Driven Decision Making

We use the Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) framework to track key metrics like claim accuracy, payment speed, and denial rates. This approach resolves issues like slow reimbursements, boosting billing efficiency.

Continuous Monitoring and Improvement

Lean and Six Sigma are ongoing strategies. We set key performance indicators and feedback loops to track progress and adjust as your billing needs evolve.

Lean and Six Sigma Tools We Use

Root Cause Analysis (RCA)

Kaizen

DMAIC

Key Industry Standards and Regulations We Follow

Regulatory & Accreditation Standards within QMS

JCI (Joint Commission International)
CAP (College of American Pathologists)
CLIA (Clinical Laboratory Improvement Amendments)
NIAHO (National Integrated Accreditation for Healthcare Organizations)
FDA QSR (Quality System Regulation)

Six Sigma & Quality Management Standards in Healthcare

Why Choose Us for QMS and Lean Six Sigma Healthcare Services?

Here’s why our six sigma and quality improvement services stay ahead of the curve:

Reach up to a 88% accuracy rate on claims, reducing costly errors.
Cut payment cycle times by 25-30%, improving cash flow.
Lowest denial rates of up to 1.2%, making billing smoother.
15-20% better efficiency in operations.
Achieve 95%+ satisfaction scores.

Let’s Optimize Your Healthcare Operations for Accelerated Payments

Partner with MedCare MSO to integrate industry-leading standards and advanced methodologies like QMS, Lean, and Six Sigma into your operations. Contact us today for a consultation and start your journey towards improved patient care, operational efficiency, and regulatory excellence.

Request a Demo

QMS and Lean Six Sigma Solutions for Healthcare Organizations

Our Key Performance Indicators

Achieve Precision and Efficiency in Your Operations

Core Components of Our Quality Management in Healthcare

Quality Planning

Data Collection, Analysis, and Reporting

Corrective and Preventive Actions (CAPA)

Incident Reporting

Corrective Action Plans

Preventive Measures

Continuous Improvement (CI)

Visual Representation of Our Quality Health Management Process

Identify Defect Causes

Monitor Performance

Improve Continuously

Set Quality Standards

Eliminate Defect Causes

Evaluate Performance

Set Quality Standards

Identify Defect Causes

Eliminate Defect Causes

Monitor Performance

Evaluate Performance

Improve Continuously

Here’s How MedCare MSO Implements Lean and Six Sigma in Healthcare

Assessment and Planning

Customized Solutions

Data-Driven Decision Making

Continuous Monitoring and Improvement

Lean and Six Sigma Tools We Use

Root Cause Analysis (RCA)

Kaizen

DMAIC

Key Industry Standards and Regulations We Follow

Why Choose Us for QMS and Lean Six Sigma Healthcare Services?

Let’s Optimize Your Healthcare Operations for Accelerated Payments

Schedule a free Demo

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Set Quality
Standards

Evaluate
Performance

Set Quality
Standards

Evaluate
Performance